When you start a pay per click advertising campaign, what you are really doing is beginning an engagement with customers that you hope lasts for a long time. You aren’t just trying to get them to click on your advertisement on time; you want to convert their click into a purchase or action. But it can go even deeper. A well planned PPC campaign can lead to building long-term relationships with customers.

A pay per click advertising campaign should ideally have a limitless life cycle. Within this life cycle, there are four key stages that will mark the relationship you have with a customer who is initially engaged by the campaign. And within each state, there are several metrics that you can use to determine the effectiveness of the campaign:

Attract: This is about getting initial eyeballs for your advertising and is measured by total impressions. This tells you how effective you were at picking the right PPC outlets. You’ll want to pay special attention in this stage to targeting the right keywords and identifying your target audience.

Capture: This is the “engagement” process when someone takes the action of clicking on your link. You’ll track this by measuring the total number of clicks along with the click-through rate – the clicks divided by the total impressions. This will give you an idea of how effective your ad is at getting people to click on it.

Convert: At this stage, you want to take the potential customer who has clicked on your ad and take them to the next step. If you are an eCommerce site, this would mean closing a sale. If you offer a service or a product that you don’t sell online, this can mean setting up an appointment or getting information for further follow-up.

When you reach this stage of your pay per click advertising campaign, you’ll want to install Conversion Tracking and Analytics software tools on your site. This will allow you to perform a wide range of analysis including conversions, costs, costs and revenue per conversion, return on investment and average Cost Per Click and position.

Retain: Once you have converted a click, you want to turn them into a recurring customer or, if they didn’t convert, find out why. You can track both the number of returning visitors and the revenue they generate to get a sense of how well you are retaining potential customers. You can also analyze the clicks they took on your site to see if there were any stumbling blocks that kept them from converting.

As you move from one PPC campaign to the next, you’ll want to remember the lessons you learned through previous campaigns. The more data you are able to gather and analyze will help you target and build effective advertising campaigns.

Local search sites such as Google+ are a key element of modern small business Internet marketing. But you need to make sure you are taking the right steps in order to maximize your local search visibility. Here are some of the basic things you need to make sure you are doing with your local search page:

LOCATION

Physical Address: You need to let people know where your business is located but this can get tricky if your business is located just outside of a major metropolitan area that you would like to target (such as being in a suburb of a larger city). Your best bet is to create local pages on your site for that city to boost search results. Google can also see where a user is located and often will cater results to their location.

You can also add a city and state to the title tag on your main landing page and other site pages to give sites like Google a clue to your business’ true location.

Listing Citations: Citations are mentions of your business’s Name, Address and Phone Number (NAP). You want to make sure that these are always consistent from listing site to listing site. Using slightly different business names, addresses or phone numbers will hurt your rankings. This is especially true for the NAP you have listed on your local search page versus the NAP listed on your website.

You also want to make sure that you are only listed on high quality sites. Use a tool like GetListed.org to find the leading local search directories. You can also do a web search for your business category in your area to find top results or go to Whitespark’s Local Citation Finder. Locally-relevant citations like Chamber of Commerce listings are positive, as are citations from sites relevant specifically to your industry.

Phone Numbers: Always use your local area code instead of a toll-free number in a local listing.

ORGANIZATION

Domain Authority and Links: Your site will rank higher in local search results if it has a high “Domain Authority.” This metric is based on a website’s age and quality. Doing solid SEO work with local SEO services like eVisible also help. Having high quality links to your site provide a strong signal to search engines about your site. Also, make sure the link you publish on a local search site is your home page or another page with high Page Authority.

Site Verification: When you create a local listing on a site, they will typically ask you to verify it before it goes live. This could be through a link or a verification code sent via a postcard or email.

CONTENT

Business Categories: It’s critical that you take the steps to make sure your business is categorized correctly. If you are setting up a Google+ Local listing, you’ll have to give your general business type and then be able to drill down to specific subcategories.

Reviews: Having a lot of positive reviews for your business is a great thing. However, Google will be concerned if they see a high volume of reviews come in too quickly — this is a sign that the reviews are fake. Encourage customers to give positive reviews but don’t try to “buy” reviews. Having positive third-party reviews (such as from newspapers and blogs) can also improve rankings.

Business Name: If you are starting a new business, you might rank higher more quickly if you include the service you provide in your name. But don’t rename your business or use a different name online – this will only hurt your rankings.

Doing SEO efforts, building social media platforms and other online marketing activities are useless unless you have a plan. Just like how you wouldn’t go for a hiking trip into the woods without a detailed map, you shouldn’t do online marketing tactics without establish your marketing plan first. Developing your marketing plan helps you to get the most out of your small business Internet marketing and maximize your ROI.

It takes time and effort to develop a cohesive and successful marketing plans. Here are seven steps you need to take in order for your marketing plan to have a chance at succeeding:

1. Identify Your Position in the Marketplace

Customers are drawn to businesses that they consider to be leaders within their industry. Just as importantly, if they feel that your company is made up of experts in their industry and are people who spread reliable and useful information to customer, they will be very receptive to your marketing efforts. Your marketing plan should include ways to interact with people within the industry to build your credibility.

2. Strengthen Your Brand Positioning

At its core, your brand is really a summation of the way that people feel about your company when they hear its name. Ideally, you want people to have immediate positive associations with your brand regardless of the situation. Engaging in brand reinforcing tactics such as charitable campaigns or non-product targeted advertising can give people a good feeling about your brand.

3. Build Long-Term Awareness of Your Brand

Many people ignore a company or their brand if they have no need for their services at that exact minute. But subconsciously they might remember the brand if it is reinforced. When they are suddenly in need of what your company has to offer, the building of long-term brand awareness pays off and you have a new customer.

4. Attract New Customers

Performing web analytics on your current customers is one of the best ways to develop tactics to attract new sales leads and turn them into customers. Do research to find out how customers decided to purchase your goods or services. This can be as direct as sending customer surveys or you can track the entry points that people used to get to your site and make purchases.

5. Retain Existing Customers

It’s a common mistake to get so concerned about marketing efforts designed to bring in new customers that you end up ignoring your current customer base. Remember that any place that your current customers come into contact with your brand is a marketing opportunity. This can include your website, social media sites, ads or even the packaging on your products.

6. Plan for Success

The online world is filled with companies who were so successful that they saw their sales skyrocket faster than their infrastructure could keep up. This usually leads to shipping delays, unfulfilled orders and dissatisfied customers. Your marketing plan should have plans in place for what to do if you meet — or exceed — your “best-case scenario” expectations for your marketing plan.

7.  Analyze Your Results

If you don’t know how to analyze the results of your marketing efforts, there’s no way that you can know which tactics work or why certain tactics failed. Make sure that your marketing plan has clear and quantifiable goals and has ways in place to measure the success of your tactics as you work toward your goals.

It’s a website owner’s nightmare: your page ranking suddenly drops without warning. There’s a good chance that you’ve been penalized by Google for something on your website. It might be a new SEO tactic or something you didn’t know existed in your code. Likely, it’s related to search engine algorithm changes (such as the Panda and Penguin algorithms), which are designed to increase the quality of Google’s search results.

Recovering from penalties can take time, but it can happen. Here are a few steps to take if you’ve been hit with a penalty from Google:

Link Penalties

Google has made a point of punish websites that attempt to influence their site’s ranking or PageRank by “manipulating” incoming or outgoing links. But while finding “bad links” can seem simple, Google will also penalize sites for other, more seemingly innocuous actions.

For example, your site might be penalized if you are listed in too many directories that are considered to be “low quality.” Google might also punish your site if you are making guest posts on low-quality sites that are unrelated to your industry or use links back to your site excessively in guest blog posts. The simplest way to fix this problem is to remove the offending links. You can choose a sample of links from different directories to try to determine where your bad links are coming from.

Panda-Related Penalties

Panda is designed to root out poor quality links that were previously achieving high rankings because of reasons not related to their quality. Before you post any content, ask yourself if it answers an important question in a way that isn’t already covered online. If the answer is no, Google will likely treat your content as spam.

You also might have “doorway” links on your site with minimal text that are there to entice people to purchase products. If these pages are necessary, use 301 redirects or noindex tags to avoid Google penalties.

Manual Penalties

Google will also institute manual penalties for unethical on-site practices such as cloaking, shady redirects, hidden text and keyword-stuffed pages. Chances are that you know if you are doing this practices and you can rewrite content or code to fix the problem.

Unless you have a solid SEO content strategy, all of the content that you create for your website is just guesswork. The content might do an outstanding job of increasing your search engine rankings and driving customers to your site, or it might be completely useless. Developing a strategy that matches your overall online marketing goals is critical to making your content do real work for you and actually help you meet your SEO goals. It can also help you justify your SEO activities to other people in the organization without intimate knowledge of online marketing.

Three Parts of Every Great Content Strategy

1. Set your goals for your content campaign and the tactics you’ll use to reach them.

2. Show different types of content that are verifiably proven to be successful to use as models for future content development.

3. Convince others in the organization that content is about more than keywords and that it can serve as an education resource for customers.

Three Steps to Building Your Content Strategy

Step 1: Performing content inventory

The first step to take in building SEO content strategy is to do a content inventory of the items you currently have on your site. How long this takes will depend on the number of pages and items on your current site. However, it doesn’t need to be an arduous task. You can automate much of this process instead of having to manually hunt for content on a page-by-page basis.

Chances are that your site is build around a site map that breaks your pages out by categories. You can discover these content groups by using a site crawler like Screaming Frog. Once you do this, you can review your groups by applying some common sense. Ask if the groups share common expected visitor responses and are small enough that you can reasonably work with them.

Step 2: Gathering data

Once you’ve categorized your current content, you need to analyze how it is performing. There are many factors that are overly emphasized by some SEO experts such as total page views, time spent on a page and bounce rates. You’ll get a stronger sense about the performance and potential power of your content by looking at social factors such as:

• Number of Facebook Likes, shares and comments
• Posts about the content on other social media sites like LinkedIn and Twitter
• Votes and +1s on social media sites such as Reddit and Google

You can also look at the pages themselves to see if it’s received reviews or comments from outside readers. Finally, you can use a range of analytical tools to track readers’ movements after reading a piece of content to see if they directly or indirectly lead to sales and conversions.

Language data is also an important piece of the puzzle. Track certain elements of each page on content such as:

• Total words per page
• Having paragraph, title and description tags
• The reading level and ease of the content through standards such as Flesch-Kincaid
• The overall usage of headings
• OGP (Facebook) and Twitter markups

Step 3: Evaluating your conclusions

Take a hard look at the data you’ve collected. You can usually find some interesting trends based on your data that will inform your overall SEO content strategy. You might discover that certain keywords in the title generate a high number of social media shares. Or that the length of an article is related to how popular it is. Use these trends to come up with a clear content strategy that leverages these stats in order to make it easier for people without SEO knowledge to know why you are approaching content in a certain way.

When most people think about how public relations tactics can help their SEO campaigns, the first thing that comes to mind is to write press release. While it’s true that well-crafted, keyword-rich and interactive news releases crafted by press release writing services can help your SEO and your marketing efforts, press releases are far from the only public relations tactics that can boost your search engine rankings.

Some of these tactics involve establishing your company as an authoritative brand within the space; others involve marketing efforts that also benefit others. All of these tactics can help you generate publicity and help with your SEO:

Make Charitable Contributions: Being a good corporate citizen serves several purposes. A donation to a worthy charity helps people in need and can be a tool for your own promotion. Work with the charity to promote your donation. You can get creative and come up with a charity angle that is unique and will attract media attention.

Hold Unique Contests: Running a contest like a scholarship essay competition or product giveaway serve several purposes. They can generate social media links to serve as social signals; they can provide drive brand awareness; and they can provide reasons for media stories that will also boost your SEO. Making the contests unique and interesting — such as a food eating contest — helps.

Be a Guest Contributor: Pitch the executives at your company as “guest contributors” to local, national and industry media outlets and blogs. If customers read intriguing content with their names attached to it, they will think of them — and your brand — as thought leaders in the field. You can use ghostwriters for the content if needed and attach a name later.

Serve as Guest Talent: Many industries have TV or radio shows specific to their market. Get your executives to appear on these shows. It will help your brand and create links from the shows’ websites that will boost your SEO.

Speak at Industry Events: Getting your executives in front of convention attendees is a great tool for increasing visibility and creating links. You can host your own event as well.

Anyone with a basic understanding of search engine optimization knows that meta data such as meta descriptions, image alt text and title tags is critical to proper SEO success. But there’s one element that many people forget that can cause SEO campaigns to fail. Not properly implementing a Robots.txt file can make the difference between seeing your search engine rankings soar or sink.

Defining a Robots.txt File

Simply put, a Robots.txt file can help you tell search engines which directories on your site you don’t want them to index. The reasons for this are varied. You might want to make sure to keep sensitive information such as customer banking information on your eCommerce site secure. Or you might have proprietary information posted on certain sections of your website that you want to keep private. Having a Robots.txt file will tell Google, Bing and other legitimate search engines to not index these pages.

Robots.txt Keys for Implementation

Disable access to sensitive directories. This can potentially include directories such as: /cgi-bin/, /wp-admin/, /cart/ and /scripts/.

Remove all barriers to main content. This includes making sure that there are no “no follow” tags that will block searches.

Don’t let search engines index “duplicate” pages on your website. This can include sections of your website that are designed for regular viewing and printing, or content that is designed specifically for mobile sites. It’s better to only have them index the main content page in these cases.

Things to Avoid

Putting comments on your Robots.txt file

Listing all files in your Robots.txt. This actually makes it easier to find files you want to keep hidden.

Don’t use a /allow tag. This doesn’t exist in the Robots.txt file.

Nothing is more frustrating than spending weeks or even months to redesign your website, only to see traffic plummet soon after the new version of the site goes live. It’s especially frustrating because you obviously did all the work because you expected to improve your search engine ranking, get more traffic and see more conversions. Where did it all go wrong?

In most cases, there is no single culprit; it’s usually a series of small mistakes that, on their own, would create minimal damage to your traffic but when taken together can be disastrous. Here are four of the most common problems we’ve found at eVisible when people try to relaunch their sites and their traffic tanks:

Check Google Analytics

It’s possible that your site’s analytic tracking didn’t automatically restart when your new site was launched. Manually check Google Analytics to make sure that it’s enabled and working properly; if it isn’t, check individual pages for issues like missing tracking code placement.

Recheck Google Analytics

You can also go deeper with your analytic research to see if there are unforeseen problems. Make sure that you have 301 redirects for any pages whose address structures have changed and thoroughly look for any 404 pages. Do a keyword search to see which keywords are underperforming and if they have been removed from poorly performing pages.

Review Your robots.txt File

It’s possible that your site has been deindexed for some reason. One possible explanation is with your robots.txt file. Check the head of page source code for a meta robots tag exclaiming noindex and also check for anything that says “disallow:/” in the code.

Check for Host or Server Issues

Changing your hosting or server can lead to communications issues that will make it impossible for search engines to index your site. There are several tools available for checking your DNS health; one thing you absolutely should do is look at your DNS errors and server connectivity in your Google or Bing Webmaster Tools.